Thanks for shopping with https://www.tesmart.com/. International shipping might experience delay due to covid-19. to keep track of your order, contact tesmart.com (service@tesmart.com) so we can provide you the order’s tracking number.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-3 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- In general, your order will be fulfilled by our US warehouse. However, if the US warehouse is out of stock, we'll expedite shipping from our Chinese warehouse for you. Rest assured, we're committed to getting your order to you as quickly as possible.
Shipping Cost & Transit Time
Country or Region |
Estimated Delivery Time |
Shipping Cost |
Courier |
USA(Excluding Alaska and Hawaii) China(Macau SAR, Hong Kong SAR, Taiwan,) |
3-7 days |
Free Shipping |
UPS/USPS/DHL |
Australia, New Zealand, Kyrgyzstan, Kazakhstan | 5-10 days | $50 | DHL/FedEx |
Canada | 15-20 days | $60 | DHL/FedEx |
Alaska, Hawaii |
7-15 days |
$50 | DHL/FedEx |
Singapore, Malaysia |
5-10 days |
$30 |
DHL/FedEx |
Myanmar, Pakistan, Saudi Arabia, Thailand, United Arab Emirates, Chile, Philippines, Israel, Turkmenistan |
7-15 days |
$60 |
DHL/FedEx |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@tesmart.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +(86) 136 0253 9310
Email: service@tesmart.com
If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 30 days of receipt.
Only items purchased directly from TESmart's website(tesmart.com) will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
REPLACEMENTS / EXCHANGES
We make every attempt to provide you with a replacement product that is the same as the item purchased. However, TESmart reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like-kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.
Processed exchange within 4 business days after we receive the item, and send you the tracking number.
CANCELLING OR AMENDING ORDERS
In order to maintain a quick turnaround on order processing and shipping, once an order is shipped, it cannot be canceled or amended.
RETURNS
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items: Include items purchased through retailers and damaged products through customer mishandling.
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Once the returned item arrives back in TESmart's warehouse for inspection, the refund process will begin. To start the return process, please contact our Customer Support team. Please include the following information:
Order number
Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
TESmart customer service deals with the return within 2 working days after recevice the application, and provide a return warehouse info according to your country.
REFUNDS
Processed refunds are completed within 10 business days after we receive the item.
Full refund
For defective products, TESmart refunds the cost of the product itself and the return fee.
For non-quality-related warranty claims, the buyer is responsible for shipping costs. TESmart refunds the cost of the product itself.
Partial refund
There are certain circumstances where only partial refunds are granted:
- If an item not in its original condition is damaged or missing parts for reasons not due to our error
- If an item is returned more than 30 days after delivery
Late or missing refunds
If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.
Following this, contact your credit/debit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
After performing each of these steps, if you are certain the refund has not to be received, please contact us at service@tesmart.com.
Any unwanted items after your order have been placed must be returned for a refund (please see the ”Refunds” section above).
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Compare Products
Product Attribut | ||||||
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SKU |
HDK404-P23-USBK
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HDC403-P23-USBK
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HCK402-P23-USBK
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HDC202-P23-USBK
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HDC203-P24-USBK
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CKS202-P23-USBK
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Quad Monitor KVM Switch
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Triple Monitor KVM Switch
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Dual Monitor KVM Switcher
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Dual Monitor KVM Switcher
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Triple Monitor KVM Switch
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Dual Monitor KVM Switcher
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Sharing Docking Port |
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Before You Buy
KEY FEATURES
- Upgraded Quad Display Design: Compatible with up to 4 monitors and 4 PCs. Providing resolutions up to 3840x2160 for multitasking across four displays while reducing bulky cable connections.
- With the MST(Multi-Stream Transport) technology, by connecting your PC to one group of input ports on the KVM and adding an additional HDMI signal, you can achieve a 4-screen extended display or mirrored display. screen-splicing and matrix-like usage can be implemented.
- All-in-One Versatile Peripheral Ports: Explore 4x USB 3.0, 2x USB for K&M, 1x 3.5mm headphone/Micphone jack, and 4 HDMI outputs.
- High-Resolution + High Refresh Rate: HDMI 2.0 compatible, supporting up to 4K@60Hz 4:4:4 and catering to high refresh rate enthusiasts.
- Support 2 display modes. Implement a 2-screen extended display or duplicate display or display different PCs on 2 monitors.
- EDID Emulation: With EDID emulators in each input port, it can keep PCs always having correct display information to prevent resolution and icon rearrangement.
- Effortless Switching: Use hotkeys, the front panel button, or the remote control for seamless K&M operation.
- K&M Pass-Through: Ensures adaptability with various keyboards, including wired, wireless, mechanical, and gaming keyboards.
- One-Touch Locking KVM: Protect private information with audio output pause and LCD screen brightness reduction.
- LCD Visual Display: For easy setup, equipped with 4 lockable USB 3.0 channels and 1 integrated microphone and L/R audio output.
- Removable rack ears Design: Convenient rack installation for seamless integration.
- Support connecting mobile devices to the front panel USB port to charge.
- Easy plug-and-play setup with no drivers required.
- Support Unix/Windows/ Debian/ Ubuntu/Fedora/ MacOS X/ Raspbian/ Ubuntu for Raspberry Pi and other Linux-based systems ideal for home, office, or education scenarios.
- Advanced KVM Switch Kit: The KVM switch kit comes with complete KVM-to-PCs cables for a complete setup(4 * KVM Cables, 6 * HDMI Cables, 2 * DisplayPort cables). We ensure that all 4 of your computers are connected to the KVM. Typically, monitors come with their own cables. If you need additional cables, we also have high-quality cables for you to choose from.
Before You Buy
PACKING LIST
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
- 1 * 4x4 KVM Switch
- 4 * KVM Cables
- 6 * HDMI Cables
- 2 * DisplayPort Cable
- 1 * IR Remote Control
- 1 * DC 12V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
SHIPPING
- We provide Free Express (UPS/USPS/DHL ) for US shipping orders.
1 YEAR WARRANTY, EXTENDED TO 3 YEARS
- TESmart KVM switch comes with a 1-year warranty from the date of purchase. We offer a registration extension warranty program, register to extend the warranty to 3 years.
- The warranty covers any defects in materials or workmanship under normal use. We reserve the right to replace any defective product under warranty (No Repairs, Only Exchanges).
Support
FAQs
- If your PCs are running Windows OS: Connect 2 PCs to the Input ports marked ‘A' of each input group of the KVM with 2 USB-C cables to enable the MST mode. Connect 2 PCs to the Input ‘A'&‘B' or only Input ports marked ‘B' of each input group to disable the MST mode.
- If your PCs are running MacOS: Connect 2 PCs to the Input ‘A'&‘B' ports of each input group of the KVM with 4 USB-C cables.
- Hotkeys are triggered via a keyboard plugged into the dedicated mouse or keyboard ports.
- Emulation programming is locked and cannot be removed from mouse & keyboard ports.
- Dedicated mouse & keyboard ports should not be used for other types of USB devices.
- Use a powered USB hub to expand the number of USB 3.0 ports.
- If the wireless mouse/keyboard is “jumpy”, use a USB extender to reduce the distance from the receiver.
- Please install 2 AAA batteries before using the remote control (battery not included).
COMPATIBILITY INFORMATION
- Dedicated mouse & keyboard ports have emulation programming. Second-generation chipsets have “Passthrough Mode” to send special characters such as multimedia keys (play, pause, volume up/down, etc), which greatly improves keyboard compatibility.
- Keyboard software such as Logitech Options, DAS Q, Corsair iCUE, etc conflicts with the emulation programming and limits the ability to use dedicated macro keys. We recommend using the KVM’s USB 3.0 port as a workaround if this software is desired. The USB 3.0 port does not have emulation programming and therefore the KVM will not recognize hotkey switching commands. Please use a powered USB hub to expand USB connectivity, if needed.
MORE INFO
- User Manual
- More FAQs
- Help Center
Quad Display KVM
MST Magic: No Additional Dock Needed!
KVM Docking Station
Built-in Charging Module
Our Quad Display KVM switch allows you to effortlessly switch between four PCs using a single key. It utilizes MST technology to provide a seamless quad-screen display, either extended or mirrored. This is perfect for managing your home office multimedia workstation, offering screen-splicing and matrix-like usage. It's an ideal solution for both workstations and gaming PCs.
Experience the magic of MST with our KVM switch. You can connect up to four monitors using just one HDMI and one DP with MST. This eliminates the need for additional docks, simplifying your setup and saving you space.
Our KVM Docking Station is an all-in-one solution that combines a KVM switch and a USB 3.0 docking station. It's the perfect combo for your connectivity needs, allowing you to connect multiple devices through a single, efficient KVM switch.
Our KVM switch comes with a built-in charging module, allowing you to charge your phone, tablet, and other devices with ease. This eliminates the need for multiple chargers, reducing clutter and simplifying your workspace.
2 Display Modes
EDID Emulator
One-Touch Switching, Simplified for You
How to Connect
Our KVM switch offers two display modes: shared or independent PC views. This gives you the flexibility to choose the mode that best suits your needs, whether you're collaborating on a project or working independently.
Our KVM switch features an EDID emulator in each input port, ensuring that your PCs always have the correct display information. This prevents resolution changes and icon rearrangement, providing a consistent and optimal viewing experience.
Our KVM switch offers one-touch switching, allowing you to effortlessly switch between different inputs in three ways: using the front panel button, hotkey switching, or infrared remote control. This variety of options simplifies your workflow, making it smoother and more efficient, and ultimately boosting your productivity.
Download the Manual for More Setup Details
HDK404-P23
What's in the box?
- 1 * 4x4 KVM Switch
- 4 * KVM Cables
- 6 * HDMI Cables
- 2 * DisplayPort Cable
- 1 * IR Remote Control
- 1 * DC 12V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
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Free US Shipping
Fast delivery from the local warehouse
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Hassle-Free Return
30 Days Money Back Guarantee
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Secure Payment
No Payment information will be stored
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Lifetime Tech-Support
Official Professional Customer Service
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Free US Shipping
Fast delivery from the local warehouse
-
Hassle-Free Return
30 Days Money Back Guarantee
-
TESmart+ Warranty
-
Lifetime Tech-Support
Official Professional Customer Service