Thanks for shopping with https://www.tesmart.com/. International shipping might experience delay due to covid-19. to keep track of your order, contact tesmart.com (service@tesmart.com) so we can provide you the order’s tracking number.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-3 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- In general, your order will be fulfilled by our US warehouse. However, if the US warehouse is out of stock, we'll expedite shipping from our Chinese warehouse for you. Rest assured, we're committed to getting your order to you as quickly as possible.
Shipping Cost & Transit Time
Country or Region |
Estimated Delivery Time |
Shipping Cost |
Courier |
USA(Excluding Alaska and Hawaii) China(Macau SAR, Hong Kong SAR, Taiwan,) |
3-7 days |
Free Shipping |
UPS/USPS/DHL |
Australia, New Zealand, Kyrgyzstan, Kazakhstan | 5-10 days | $50 | DHL/FedEx |
Canada | 15-20 days | $60 | DHL/FedEx |
Alaska, Hawaii |
7-15 days |
$50 | DHL/FedEx |
Singapore, Malaysia |
5-10 days |
$30 |
DHL/FedEx |
Myanmar, Pakistan, Saudi Arabia, Thailand, United Arab Emirates, Chile, Philippines, Israel, Turkmenistan |
7-15 days |
$60 |
DHL/FedEx |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@tesmart.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +(86) 136 0253 9310
Email: service@tesmart.com
If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 30 days of receipt.
Only items purchased directly from TESmart's website(tesmart.com) will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
REPLACEMENTS / EXCHANGES
We make every attempt to provide you with a replacement product that is the same as the item purchased. However, TESmart reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like-kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.
Processed exchange within 4 business days after we receive the item, and send you the tracking number.
CANCELLING OR AMENDING ORDERS
In order to maintain a quick turnaround on order processing and shipping, once an order is shipped, it cannot be canceled or amended.
RETURNS
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items: Include items purchased through retailers and damaged products through customer mishandling.
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Once the returned item arrives back in TESmart's warehouse for inspection, the refund process will begin. To start the return process, please contact our Customer Support team. Please include the following information:
Order number
Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
TESmart customer service deals with the return within 2 working days after recevice the application, and provide a return warehouse info according to your country.
REFUNDS
Processed refunds are completed within 10 business days after we receive the item.
Full refund
For defective products, TESmart refunds the cost of the product itself and the return fee.
For non-quality-related warranty claims, the buyer is responsible for shipping costs. TESmart refunds the cost of the product itself.
Partial refund
There are certain circumstances where only partial refunds are granted:
- If an item not in its original condition is damaged or missing parts for reasons not due to our error
- If an item is returned more than 30 days after delivery
Late or missing refunds
If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.
Following this, contact your credit/debit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
After performing each of these steps, if you are certain the refund has not to be received, please contact us at service@tesmart.com.
Any unwanted items after your order have been placed must be returned for a refund (please see the ”Refunds” section above).
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Compare Products
Product Attribut | ||||||
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SKU |
HDC202-P23-USBK
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HDC203-P24-USBK
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CKS202-P23-USBK
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HCK402-P23-USBK
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HDC403-P23-USBK
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HDK404-P23-USBK
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Dual Monitor KVM Switcher
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Triple Monitor KVM Switch
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Dual Monitor KVM Switcher
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Dual Monitor KVM Switcher
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Triple Monitor KVM Switch
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Quad Monitor KVM Switch
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Smart EDID Emulation |
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Output Port |
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Sharing Docking Port |
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Before You Buy
KEY FEATURES
- Optimized for 1 Laptop & 1 Desktop: Compatible with dual 4K60Hz monitors for laptops and desktops. Features HDMI + DP ports for desktops to fit most graphics cards; USB-C supports MST mode for dual HDMI display from a single USB-C source.
- Dual USB-C Input Ports: An extra USB-C port ensures a dual-screen display for MacBooks without MST support.
- All-in-One Multifunctional Peripheral Ports: Includes 3x USB 3.0 (Two with power delivery for mobile phones and tablets), 2x USB (optimized for keyboards and mice, compatible with 99.99% of setups), 1x LAN (1000 Mbps), 1x 3.5mm headphone/microphone jack, and 2 HDMI outputs. The perfect combination of KVM + Docking Station for a robust home office setup.
- High Resolution + High Refresh Rate: Supports HDMI 2.0 with up to 4K@60Hz 4:4:4, and high refresh rates for 1080P@240Hz/165Hz/144Hz/120Hz and 2560×1440@120Hz, ideal for designers and gamers.
- Supports 2 Display Modes: Enables extended or duplicate display on two screens or different PCs.
- EDID Emulation: Each input port is equipped with an EDID emulator to maintain correct display information and prevent resolution and icon rearrangement.
- Easy Switching: Seamlessly switch K&M operations using hotkeys, front panel buttons, or a remote control.
- K&M Pass-Through: Ensures compatibility with various keyboards, including wired, wireless, mechanical, and gaming keyboards.
- Wired Network Connection: Connects your Laptop & Desktop to the network with just one cable via the KVM's LAN port.
- Built-in Power Module: Keeps your laptop charged.
- Mobile Device Charging: Connect mobile devices to the front panel USB port for charging.
- Plug-and-Play Setup: Easy to use without the need for drivers.
- Supports Various Operating Systems: Ideal for home, office, or educational settings, compatible with Unix/Windows/Debian/Ubuntu/Fedora/MacOS X/Raspbian/Ubuntu for Raspberry Pi, and other Linux-based systems.
- Advanced KVM Switch Kit: Includes KVM-to-Laptop cables (2 * USB-C Cables) and KVM-to-Desktop cables (1 * KVM Cable & 1 * DisplayPort Cable) for a complete setup. Typically, monitors come with their cables. If you need additional cables, we also have high-quality cables for you to choose from.
Compatibility Information
- Dedicated mouse & keyboard ports have emulation programming. Second-generation chipsets have “Passthrough Mode” to send special characters such as multimedia keys (play, pause, volume up/down, etc), which greatly improves keyboard compatibility.
- Keyboard software such as Logitech Options, DAS Q, Corsair iCUE, etc conflicts with the emulation programming and limits the ability to use dedicated macro keys. We recommend using the KVM’s USB 3.0 port as a workaround if this software is desired. The USB 3.0 port does not have emulation programming and therefore the KVM will not recognize hotkey switching commands. Please use a powered USB hub to expand USB connectivity, if needed.
FAQs
- If your PCs are running Windows OS: Connect 1 PCs to the Input ports marked ‘A' of each input group of the KVM with 1 USB-C cables to enable the MST mode. Connect 1 PCs to the Input ‘A'&‘B' or only Input ports marked ‘B' of each input group to disable the MST mode.
- If your PCs are running MacOS: Connect 1 PCs to the Input ‘A'&‘B' ports of each input group of the KVM with 2 USB-C cables.
- Hotkeys are triggered via a keyboard plugged into the dedicated mouse or keyboard ports.
- Emulation programming is locked and cannot be removed from mouse & keyboard ports.
- Dedicated mouse & keyboard ports should not be used for other types of USB devices.
- Use a powered USB hub to expand the number of USB 3.0 ports.
- If the wireless mouse/keyboard is “jumpy”, use a USB extender to reduce the distance from the receiver.
- Please install 2 AAA batteries before using the remote control (battery not included).
- More FAQs.
Dual Monitors KVM for Laptop and Desktop
HDMI and DP Inputs: Tailored for Your Desktop
MST Magic: No Additional Dock Needed!
Windows: 1 Cable, Dual-Expand. Mac: 2 Cables, Full Function
KVM Docking Station
Designed to match most graphics cards with an HDMI+DP port combination, it also features two USB-C ports to support both Windows laptops with MST and MacBooks without MST. This means you can enjoy the flexibility of working on two screens simultaneously, whether you're using a Mac or PC.
Designed to match the HDMI and DP output of most graphics cards, this switch simplifies your setup by directly connecting to your desktop's native ports. No more hassle with adapters—just plug in and enjoy a tidy, efficient workspace.
Expand your display capabilities with the HDC202-P KVM Switch. Our advanced MST feature allows a single USB-C connection to output video to two monitors, providing a dual-display setup without the need for a separate dock. Ideal for IT engineers, this streamlined solution enhances your workstation's efficiency and productivity.
For Windows users, a single USB-C cable unlocks dual-monitor productivity with MST (Multi-Stream Transport). MacOS users, often limited by the lack of MST support, can now enjoy a full dual-display setup with two USB-C ports – a solution unmatched in the market. Say goodbye to the frustration of mirrored displays and embrace the HDC202-P's tailored design for expanding your Mac's visual capabilities without the clutter.
This innovative switch not only eliminates the need for an extra dock but also serves as a powerful docking station. It's equipped with a built-in charging module to power your devices and a network switch to connect your laptop and desktop to the internet with a single cable. Enjoy the convenience of multiple USB ports for all your peripherals, and choose between shared or independent display modes. The HDC202-P is the ultimate docking solution, providing everything you need to create an efficient, organized, and high-functioning workstation.
Built-in Charging Module
Built-in Network Switch
2 Display Modes
EDID Emulator
One-Touch Switching, Simplified for You
Effortlessly power your devices directly through our HDC202-P. This KVM switch comes with a dedicated charging module, ensuring your laptops and USB devices stay charged during use, streamlining your power setup and keeping your workspace neat.
Connect your laptop and desktop to the internet with ease using our KVM switch's built-in 1000 Mbps network switch. A single network cable is all you need for a tidy and connected workstation, perfect for seamless file sharing and collaboration.
Tailor your viewing experience with our KVM switch's two display modes. Opt for mirrored displays for shared viewing or extend your desktop across two monitors for an expansive workspace, all with the push of a button.
Maintain perfect display settings with our KVM switch's EDID emulator. It ensures your monitors always receive the correct signal for a stable and reliable visual experience, even when switching between different computers.
Switch inputs effortlessly with our KVM switch's one-touch functionality. Effortlessly switch inputs using hotkeys, the front panel button, or the remote control. Seamless K&M operation after switching. Move between computers with a single button press, streamlining your workflow and reducing the hassle of manual input adjustments.
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Free US Shipping
Fast delivery from the local warehouse
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Hassle-Free Return
30 Days Money Back Guarantee
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TESmart+ Warranty
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Lifetime Tech-Support
Official Professional Customer Service